Mihir Kothari started EcoDirect as a dry cleaning delivery service in 2002, providing uniform and guest laundry services to Chicago hotels. In 2014, EcoDirect expanded to provide linen service for hotels' Rooms and F&B (Food & Beverage) departments through a new, 40,000 square foot facility just 10 miles north of downtown Chicago. EcoDirect serves 30 properties including high end, luxury hotels and resorts, Airbnb's, corporate housing complexes, gyms, spas, and private clubs.
PURPOSE
Our purpose at EcoDirect is to provide a high-quality, trusted laundry operation which allows hospitality companies to provide their guests the ability to relax, rest, and escape while away from home. We recognize that consistently reliable linen service is mission critical for luxury hotels. It simplifies operations; it keeps your housekeeping staff happy; and importantly leads to a great guest experience.
Quality by Design
Our laundry plants are built and designed with the latest, most-advanced equipment, keeping quality as the foremost consideration in our design. How are we better?
Our purpose at EcoDirect is to provide a high-quality, trusted laundry operation which allows hospitality companies to provide their guests the ability to relax, rest, and escape while away from home. We recognize that consistently reliable linen service is mission critical for luxury hotels. It simplifies operations; it keeps your housekeeping staff happy; and importantly leads to a great guest experience.
Quality by Design
Our laundry plants are built and designed with the latest, most-advanced equipment, keeping quality as the foremost consideration in our design. How are we better?
- Superior technology with wash cycles and formulas tailored to each product type
- Our highly efficient tunnel washer systems use significantly less water than traditional commercial washing machines (roughly 0.4 gallons of fresh water per laundry pound vs. 3.0 gallons)
- 100% softened water, keeping flatwork bright and towels soft
- Automated batch control systems and processes to help ensure hotels linen doesn't get mixed
- Redundant Quality Assurance processes built throughout the end-to-end process
- Cloud-based billing and order management technology sends daily invoices daily so you know how much of each product type you receive each day